Terms of Service & Returns Policy
Please read carefully before using the site or placing an order.
1. General terms
By using the website and/or placing an order, you agree to these terms. If you do not agree, please do not use the website.
2. Products & information
- Descriptions, photos and specs are provided for information. Minor differences may exist (e.g., cover/edition).
- Prices are in EUR and may change without notice, without affecting already placed orders.
3. Orders & contract formation
An order is completed when you receive an order confirmation. We reserve the right to cancel in case of obvious pricing errors or unavailability.
4. Shipping & delivery
- Shipping cost is shown at checkout before you place the order.
- Delivery times are indicative and may be affected by the carrier, holidays or adverse conditions.
- For in-store pickup, no shipping cost applies.
5. Payment methods
Available payment methods are shown at checkout. Some methods may include provider fees (e.g., PayPal).
6. Right of withdrawal (consumers)
For distance purchases, you have the right to withdraw within 14 calendar days from delivery, as provided by EU law.
7. Returns & exchanges
- Returns are accepted for items in excellent condition, without damage/notes, in resalable packaging.
- Return shipping is paid by the customer, unless the item is defective or we shipped the wrong item.
- Refunds are issued within 14 days from receiving the returned item or proof of shipment, whichever comes first.
- For digital content (e.g. ebooks), once delivery/download has begun, withdrawal may not apply, as allowed by law.
8. Defective items
If an item is defective or damaged in transit, contact us within a reasonable time with photos and order details.
9. Limitation of liability
The website is provided “as is”. We are not liable for indirect or consequential damages. Nothing in these terms limits rights that cannot be excluded by law.
10. Contact
For questions about orders, returns or these terms, please contact us via the Contact page.
Note: This text is a general template and does not constitute legal advice. For full compliance, please consult a legal professional.